packassist philips healthcare

PackAssist implementation at Philips Healthcare

Business Case
Erik Drissen
Erik Drissen
Business Consultant
More articles by Erik Drissen

How we optimised the supply chain of Philips Healthcare

One in three DOAs (defects-on-arrival) at Philips Healthcare was packaging-related. Therefore, Philips was looking for a way to standardise and simplify its packaging supply chain.

Philips Healthcare has a complex international supply chain when it comes to spare parts and repacks. As a result of growth and various acquisitions, inefficiencies were slipping into the spare parts supply chain.

Implementation of PackAssist

Since then, the implementation of the PackAssist packaging tool has helped optimise (and secure) the packaging supply chain. Also ‘upstream’ in the supply chain, PackAssist secures the packaging process by connecting UPS chain partners; Philips’ only transport partner.

Read the complete business case of Philips

In it you will read:

  • What the problem at Philips Healthcare entailed;
  • How their inefficient supply chain was optimised;
  • How PackAssist was linked to their existing WMS and ERP systems;
  • What PackAssist brings to Philips Healthcare;
  • How the timeline went: from start to go-live in 4-6 months.

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      Jeroen Huuskes
      Commercial Director