Increase your efficiency when shipping service parts
Do you recognise the dilemma? Your customer is waiting anxiously for new service parts because his machine has broken down. Your suppliers deliver the products, but their packaging does not meet the standards that apply within your company. As a result, you are wasting valuable time repackaging the service parts.
Your customer waits unnecessarily long for his order, you incur costs that you had not calculated and you had not taken the extra time into account. This also creates a bottleneck in your process. In other words, not very efficient! So how can you increase your efficiency when packing your industrial service parts?
Little uniformity in the shipment of service parts
Especially when it comes to the packaging of industrial service parts, we often see a lack of uniformity in the shipments. Customers receive their service parts in different packaging, with different printing and messy labelling. This seriously undermines professionalism and increases the chance of errors and defects. In the end, this can even cost you customers.
Philips Healthcare saves €1 million per quarter on packaging and transport costs since implementing PackAssist.Bart van Dijck | Senior Project Manager at Faes
Uniform packaging policy
You may think that a unified packaging policy for the entire supply chain is not feasible. Nothing could be further from the truth! The solution lies in standardisation and simplification of the packaging assortment and in clear packaging instructions. Faes developed the SaaS tool PackAssist for this, to which your chain partners can easily connect for more synergy. What are the benefits? Take a look at our business case of Philips Healthcare, who save €1 million in packaging and transport costs every quarter since implementing PackAssist. Download the Philips business case here.
Do you also want more control over packaging?
Wouldn’t it be great if:
- No more repackaging is needed in your supply chain?
- Your customers recognise your shipment at a glance?
- Every shipment exudes quality and professionalism?
- You can reduce the packaging variants in your logistics process to far fewer boxes?
- You can quickly train (new) employees and they make fewer mistakes?
Just calculate the total cost savings and what that means for your professionalism, performance and customer satisfaction. Complicated? Achieving more control over your packaging management is easier than you might think. We will gladly help you on your way!
Do you recognise the signs of packaging problems in your supply chain?
To make you more aware of packaging issues and the consequences this can have in your supply chain, we have developed a white paper. In it you will discover:
- Common packaging problems;
- The negative consequences of this;
- Easy ways to solve them;
- Different solutions to avoid bottlenecks.
Download our white paper ‘Top 4 problems in packaging industrial service parts’ here.
Want to know more?
Of course we are happy to help. Please leave your comment or question in the form below or contact us directly.